Troubleshooting Microsoft Office 2019 Key Activation Issues

Microsoft Office 2019 has introduced a new activation process that has left many users frustrated and confused. In this article, we'll explore some common issues users are experiencing with their Microsoft Office 2019 keys and provide solutions to help you get your office software up and running smoothly.

Activation Process Changes in Microsoft Office 2019

One of the main changes introduced in Microsoft Office 2019 is the way activation works. Instead of entering a product key, users are now required to sign in with their Microsoft account and allow Office to activate automatically. This new process has led to some unexpected issues, particularly for those who have multiple licenses on the same account.

Unidentifiable Licenses

One common problem users are facing is that their older licenses are no longer identifiable. When you try to access your list of licenses in the 'Devices' page under your Microsoft account, you may find that they're listed as simply 'Office Home and Business' without any product keys or dates. This can be frustrating if you have multiple licenses spread across several accounts, making it difficult to track which license has been activated and when.

Solution: Update Each Machine to the Latest Build

To resolve this issue, I recommend updating each machine to the latest build of Microsoft Office 2019. Once updated, sign in with your original local admin account to ensure that the hostname is included in the list of licenses. This may require some additional steps, such as signing out and back in again.

Another solution is to assign the keys to a generic Microsoft account, which can help keep track of which license has been activated and when. You can do this by going to /setup and entering the key from the card, then navigating to Services and Subscriptions where you'll find a list of licenses.

Microsoft Office 2019's new activation process may have introduced some challenges for users, but with these solutions in place, you should be able to get your office software up and running smoothly. Remember to update each machine to the latest build and assign keys to a generic Microsoft account to keep track of your licenses. If you're still experiencing issues, I recommend reaching out to Microsoft support for further assistance.

Microsoft office 2019 key